Shipping policy

Shipping & Delivery

Your Powrmuse order is the start of something good. Here’s what to expect from checkout to delivery.

Preparing Your Order

We usually prepare orders within 1–3 business days. Processing may take a little longer during launches, holidays, or especially busy periods. If there’s a delay, we’ll do our best to keep you updated.

Estimated Delivery Times

Delivery estimates begin after your order ships and are measured in business days.

Region	Destination	Estimated delivery
North America	United States, Canada	5–14 days
North America	Mexico	8–15 days
Europe	United Kingdom	5–12 days
Europe	Germany, France	5–15 days
Europe	Italy, Spain	6–14 days
Europe	Rest of Europe	6–15 days
Australia & New Zealand	Australia	5–10 days
Australia & New Zealand	New Zealand	6–12 days
Middle East	United Arab Emirates, Saudi Arabia	7–12 days
Asia	Singapore	6–10 days
Asia	Malaysia	6–12 days
Asia	Rest of Asia	8–15 days
Africa	South Africa	7–12 days
Africa	Other regions	10–20 days
South America	All destinations	10–20 days

Follow Your Order

Once your order is on its way, we’ll email you a shipping confirmation and tracking details.

A Few Things to Know

Please double-check your shipping address at checkout. Carrier delays, customs processing, and incorrect or incomplete addresses can affect delivery times. Customs duties, taxes, and import fees, where applicable, are determined by local authorities and are the customer’s responsibility.

If your shipment is taking longer than expected, contact us and we’ll help look into it.